How to cancel a booked PT session via the app?
To cancel a personal training session in the TrainMore app, follow these steps:
1) Open the app and go to Studio.
2) Tap on Appointments.
3) Select Show My Appointments.
4) Tap on the appointment you want to cancel.
5) Verify that you have selected the correct booking, then click on Cancel Booking.
6) Confirm your cancellation request by tapping Yes.
Be aware! We have a cancellation policy of 24 hours for personal training appointments. A credit will be deducted in the event of a late cancellation or no-show.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
Need more help?

Monday to Friday
09:00 - 17:00
09:00 - 17:00